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FAQ

Frequently asked questions about Allivio

Allivio is an assistance and support ecosystem for people and businesses. It designs products and experiences to make it simpler to understand what you have, how to use it and where to turn when you need it.

Already purchased and an event occurred?

Review your certificate, confirmation or plan documentation first and use the assistance channels listed there. If you cannot find them, contact Allivio for guidance. The public commercial WhatsApp is not presented as a universal emergency line.

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Commercial assistance via WhatsApp

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