Making support feel simple.
Allivio brings together travel and mobility assistance, business solutions and an experience designed to help you understand what you have, how to use it and where to turn when you need it.
Allivio responde.
Clarity before purchase · visible conditions · defined channels · guidance when an event occurs.
Explore our assistance plans
Explore Allivio’s current public solutions and review the applicable conditions before choosing.
Allivio Travel
Quote based on destination, dates and ages and review the options and conditions available for your trip.
Quote Allivio Travel
Allivio Motos
Review the available plan, its conditions, current price and channels before purchasing.
Explore Allivio Motos
Allivio Autos
Review the available plan, its conditions, current price and channels before purchasing.
Explore Allivio AutosReal situations. Clear responses.
When something happens, value comes from knowing what you have, what to do and where to turn.
"If your bag doesn't arrive with you, Allivio responds."
Assistance for lost or delayed luggage according to the contracted plan.
View travel assistance
"The excitement of travel has no age."
Explore options for older travelers based on age, destination, trip duration and available conditions.
Explore options
"Plan your trip with clear conditions."
Quote based on destination, dates and ages and review the available options before traveling.
Quote my trip
"Move with clear conditions."
Explore Allivio Motos and review the available plan, its conditions and channels before purchase.
View Allivio Motos
"Drive knowing what you have."
Explore Allivio Autos and review the available plan, its conditions and channels before purchase.
View Allivio Autos
"We've got your back, wherever you are."
Allivio Business designs embedded assistance plans for your customers.
Business solutionsSupport works better when everything is clear.
The unexpected event is already enough. Understanding your product, finding the right channel and knowing what comes next should not add more friction.
Clarity before purchase
Understand what product you are choosing, what conditions apply and where to review its limits.
One experience
A consistent Allivio relationship across discovery, purchase, consultation and use.
Guidance when it matters
Defined channels and instructions so you know where to turn when an event occurs.
Visible conditions
Benefits, limits, validity, exclusions and channels should be reviewable before purchase.
Allivio Quality Standard
Experience, follow-up and improvement standards for Allivio programs.
Defined channels
Each product explains how to find documentation and request assistance under its conditions.
A continuing relationship
Mi Allivio and other ecosystem layers can extend the relationship beyond a single purchase.
Integrate assistance and support into your customers’ experience.
We design programs for companies that want to incorporate assistance into existing products, benefits, memberships, journeys or communities, with a clear user experience and a structured model for the partner.
Diagnosis
Base, objective, purchase moment, channel and integration.
Design
Product, conditions, journey, collection, attribution and experience.
Validation
Pilot when applicable, with defined metrics and gates.
Scale
Expansion when product, operations, integration and economics meet the defined gates.
Design a plan for my company
The purchase is the beginning of the relationship.
Allivio connects assistance, digital access and referrals so the relationship can continue beyond a single purchase.
Frequently asked questions
Everything you need to know before buying.
Ready to travel, drive or protect what matters with more clarity?
Quote your trip, explore our assistance products or talk to Allivio. Always review the applicable conditions and channels before purchasing.